Welcome to the DataMinex FAQ page. This section is designed to answer the most common questions from our users and clients, helping you find the information you need quickly and efficiently. Whether you're just getting started with DataMinex or you're an experienced user, you'll find helpful answers related to our services, platform features, technical support, and more.
If you don’t find the answer you’re looking for, our support team is always here to help. Simply reach out to us through the “Contact Us” page and we’ll get back to you as soon as possible.
We provide an advanced analytical system that processes billions of public data records from various sources, identifying hidden connections between individuals, companies, and technologies.
What are your data sources?
Our data is collected from publicly available online sources such as social media platforms, company databases, and web technology directories.
Is the use of your data legal?
Yes, all data is sourced from publicly available information and complies with privacy and data protection regulations.
Who can benefit from your services?
Marketing agencies, investors, research organizations, market analysts, and anyone needing to uncover hidden relationships or analyze open data can benefit from our services.
Can I request a custom analysis?
Yes, we offer custom analysis services based on your specific needs. Please contact us through the form provided on our website.
What pricing plans do you offer?
We offer a variety of plans ranging from limited access subscriptions to full access and tailored analysis services. Please visit our Pricing page for more details.
Can I see a demo or a sample report before purchasing?
Yes, you can request a demo to see a sample of our platform’s analytical capabilities.
How is my data protected?
We use industry-standard security protocols to ensure that all data exchanges are safe and your information remains secure.
What types of entities can your platform analyze?
Our platform can analyze and map connections between individuals, companies, websites, technologies, social media profiles, and more.
How fresh or updated is your data?
We regularly update our datasets to ensure our clients have access to the most current publicly available information.
Can I integrate your platform with my internal systems?
Yes, we offer API access for eligible plans, allowing seamless integration with your internal CRM, ERP, or analytics systems.
Is there a limit to the number of queries I can run?
Depending on your subscription plan, there may be limits to the number of queries or the volume of data you can access per month. Custom plans with higher limits are also available.
What industries benefit the most from your platform?
Industries such as finance, marketing, cybersecurity, recruitment, and competitive intelligence gain significant value from our services.
How accurate is the connection mapping?
While we use advanced algorithms and large datasets to provide the highest possible accuracy, some results depend on the availability and quality of public data sources.
Can you create custom dashboards for my organization?
Yes, we offer custom dashboard development based on your specific analysis needs and KPIs.
Do you offer white-label solutions?
Currently, white-label solutions are available for enterprise clients. Please contact us for more details.
How do I get started with your platform?
You can sign up for a free consultation or request a demo through our website to see how our platform fits your needs.
What is the average turnaround time for a custom analysis?
Depending on the complexity, most custom analyses are delivered within 3 to 7 business days.
Do you offer training or onboarding support?
Yes, we provide onboarding sessions, user guides, and dedicated account support to help you maximize the value of our platform.
Can you help with competitor analysis or market research projects?
Absolutely, Our platform is perfectly suited for deep competitor profiling, trend identification, and market opportunity analysis.